Services / Logistics and Transportation

Logistics and Transportation

Contracted warehouses, container loading, and inland transport organisation.

A cab-over-engine (COE) type tractor unit, common on Turkish and European roads, travelling on the motorway

Who It Is For

  • Exporters shipping heavy, high-density cargo such as marble blocks and slabs
  • Companies with cold-chain cargo such as fresh fruit and vegetables and seafood
  • Importers and exporters with full container load (FCL) and less-than-container load (LCL) cargo
  • Companies requiring inland transport organisation to the ports of Antalya, Mersin, Izmir, Istanbul, Gemlik, and Mudanya
  • Businesses wanting storage and transport together

How the Process Works

  1. 1Receiving cargo details and the transport request
  2. 2Determining the appropriate transport mode (sea/road/intermodal)
  3. 3Coordination with contracted warehouses and ports
  4. 4Organisation of container loading/unloading
  5. 5Synchronisation with the freight and customs process
  6. 6Final delivery by inland transport

Required Documents

  • Transport contract / booking
  • Bill of lading / CMR
  • Loading instructions
  • Insurance policy (if applicable)

Factors Affecting Time/Cost

  • Transport distance and mode
  • Freight market fluctuations
  • Port/warehouse congestion and its impact on supalan (direct delivery from the means of transport, without storage in a customs warehouse or temporary storage facility) operations
  • Volume and weight of the cargo

Frequently Asked Questions

How do you manage the container weight limit when loading marble blocks?+

With block and slab cargo, the issue is not volume but weight distribution: a container reaches its tonnage limit before it is full by volume, and if the cargo's centre of gravity is positioned incorrectly, risk builds up throughout transport. This is why the loading plan, the in-container layout, and securing are worked out together. The Verified Gross Mass (VGM) declaration is also prepared according to this plan.

Who provides the Verified Gross Mass (VGM) declaration, and what happens if it is wrong?+

In sea transport, the shipper is responsible for the VGM declaration. If the declared weight does not match the actual weight, the container may not be loaded onto the vessel; this leads to a missed sailing, port waiting time, and re-weighing costs. The measurement is documented with a weighbridge ticket and kept consistent with the figures in the transport documents.

If the cold chain breaks during a fresh fruit and vegetable shipment, what is done?+

The first step is to obtain the temperature record (data logger or reefer log) and document where the break occurred. This record is evidence both towards the buyer and in the insurance file; without it, the dispute comes down to one party's word against the other's. Because the chance of the goods being held for customs inspection also increases, the situation is reported to the relevant parties before the shipment proceeds further.

A supalan loading has been planned — what happens if customs clearance is delayed?+

In a supalan operation, the goods are planned to move directly to or from the vehicle without being placed in temporary storage; this is why the documentation and declaration side must be synchronised with the vessel/vehicle schedule. If there is a delay, the goods are put on hold and additional handling and storage costs arise. This operation is an advantage when the documents are ready in advance; we do not plan it when the paperwork is uncertain.

Is less-than-container load (LCL) or full container load (FCL) right for us?+

The decision is made on volume, weight, urgency, and the sensitivity of the cargo. In LCL, the cargo moves together with other shipments, so the number of handling steps and the likelihood of delay increase; for sensitive or heavy cargo, this risk outweighs the cost saving. In FCL, you keep full control even if the container is not full. Both scenarios are calculated side by side for the same shipment before a choice is made.

I received a freight quote but the final invoice was higher — which charges get added?+

Freight is often only the transport charge; terminal handling, documentation, fuel, and periodic surcharges, as well as charges at the destination, can be added on top. Because the delivery terms (Incoterms) determine which party bears which charge, quotes can only be compared meaningfully under the same delivery terms. Asking in writing which charges are included, at the time the quote is received, is the most practical protection.

The Turkish original of this page was reviewed by our licensed customs broker. This translation is provided for information; the Turkish version prevails.

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